mh-partners info page- SMO

 

SMO - how to use it now
Private Area-
get from Marcia Whites at mwhites@indoff1.com  your personal name and password  for use in the Private area.  The "private area"  of the SMO web site lets you look up who the mfg of a PN is,  review all on line orders placed and review who browsed the site.  The Private area also allows you to see a customers credit card info if they placed an order,  (rules prohibit SMO from e-mailing credit card #'s).      Do not give your customer the name and password for the private area, they set up their own name and password.

NOTE- if you change your E-mail address SMO has no way of knowing this and any orders placed by customers on line will go nowhere.  If you care, update your address with them and test your on line account by acting as a customer and placing an order.   See 57th Floor note at bottom of this page for contact info
Customer - Access to site 


the link above is on the page of all those that have signed up. it costs $25 (on time only) from your Ad budget and goes to SMO for their setup fee.    This is actually a specific page on SMO site in format of    http://www.theonlinecatalog.com/indoff/M025/    where the MXXX part stands for the partner number.  

How to set up a customer account:
1.on the 1st SMO page you get to put in a user name and password in the box up top.   it can be anything.  SMO does not have customer numbers on file so just make up a name and password.
2. you now need to fill in account info so fill in "Add Account Info".   this is only done one time to save customer steps in future when he reenters site and uses his name and password he entered account info under.
3.  The main trick here is to put COD in under payment type.  This can be changed when customer does actual order later on but  it screws up if he puts in PO for payment type at this stage.
4. Once this Account info has been entered.  customer is able to place order is a very short time.

Note about on-line orders :
If customer orders on line now, the customer gets an acknowledgement via e-mail and the order just gets e-mailed directly to partner.  Partner then has to actually place order.   SMO does not place order -- all they do is e-mail it to us.

Testing  -- on-line orders :
Please go in and try this "set up an Account deal" and then place an order.  make sure to enter SMO from your personal link.    make up a name and password...   place an order.....   check on order in private area

Value of this SMO Site
Some customers will hate it -- some will love it ... its a tool to use against Global, Grainger etc

 

SMO runs the ONLINECATALOG for Indoff   Christine Heavener is the SMO coordinator at Smocatalog@aol.com 800-2624525.  

However the actual web site is run by 57 floor design. Contact is Jack at (317)251-4402 his e-mail is jack@firm57.com     Jack is the one to change your e-mail address that is tied to your partner number.

next step.... if you really want to be customized that is if you wanted your own SMO on line.  Lets say ahutton site where all orders went to you it would cost $150 plus $60 per month... contact Christine at SMO for that
Allen H. Hutton - Webmaster for www.mh-partners.com
http://www.mh-partners.net/mh/mh.htm
     home for questions and answers
Phone 860.632.2026     Fax 860.632.2028   
ahutton@ahutton.com